Laurence Nicolas

General Manager of Printemps Haussmann


  • 30 years of international experience in luxury retail, operations and customer relationship management (CRM) at Cartier, Dior and Sotheby’s
  • General Manager of Printemps Haussmann since 2021

A graduate of Neoma Business School, Laurence Nicolas began her career at PwC (PricewaterhouseCoopers) as a financial auditor, before moving to Capgemini. She joined Cartier as Deputy Head of After Sales Service – France. During her 11 years at Cartier she held a variety of positions: Head of Supply Chain – France, Vice President Marketing & Merchandising US, Head of the flagship store at 13 rue de la Paix, and Vice President of Retail Operations and International CRM.


In 2001, she joined Christian Dior to create and develop the Jewelry and Watches division as CEO. In 2018, she joined Sotheby’s as Executive Vice President – Jewelry & Watches.

Laurence joined the Printemps Group in 2021 and entered the Executive Committee as General Manager of Printemps Haussmann.